Privacy Policy

Effective Date: 02 January 2028
Last Updated: 02 January 2026

LAOR DIGITAL (“LAOR DIGITAL”, “we”, “our”, or “us”) is committed to protecting the privacy, security, and confidentiality of all website visitors, clients, partners, and users of our digital platforms, tools, and services. This Privacy Policy explains how we collect, use, store, share, and safeguard personal information when you interact with LAOR DIGITAL websites, services, AI-powered tools, and integrated digital platforms.

This Privacy Policy is prepared for general users, business clients, partners, and for verification, compliance, and review purposes by Meta (Facebook & Instagram), Google, and other technology platforms. It is drafted in accordance with the laws and regulations of the Kingdom of Cambodia and aligned with internationally recognized data protection principles and platform policies.

This Privacy Policy applies to:

LAOR DIGITAL main website and subdomains
All digital tools, platforms, AI systems, and services developed and operated by
LAOR DIGITAL
All integrations, automation systems, and third-party connections provided under LAOR DIGITAL

1. Introduction & Legal Basis (Kingdom of Cambodia)

LAOR DIGITAL respects individual privacy and is committed to lawful, fair, and transparent processing of personal data. This Privacy Policy is established in accordance with applicable laws and principles of the Kingdom of Cambodia relating to data protection, e-commerce, consumer protection, and digital services.

Where required for international technology platforms, this Policy also follows globally accepted data protection principles including purpose limitation, data minimization, security, accountability, and transparency.

2. Legal Definitions & Interpretation

For the purposes of this Privacy Policy:

Personal Data means any information relating to an identified or identifiable individual.
Processing means any operation performed on personal data, including collection, storage, use, disclosure, analysis, or deletion.
Data Controller refers to clients or business users who determine the purposes and means of processing personal data.
Data Processor refers to LAOR DIGITAL, which processes personal data on behalf of clients.
Platforms refer to websites, applications, AI tools, dashboards, and digital systems operated by LAOR DIGITAL.
Third-Party Platforms refer to external platforms such as Meta, Google, TikTok, and others.
AI Services refer to automated or semi-automated digital tools developed and operated by LAOR DIGITAL.

3. About LAOR DIGITAL & Services

LAOR DIGITAL is a digital-focused agency and technology provider specializing in digital marketing operations, social media page management, platform verification services, and AI-powered business support tools.

LAOR DIGITAL Supports businesses in:

Setting up and managing professional digital pages
Verifying Meta Business Manager (BM), Facebook Pages, and Google Business Profiles
Preparing and submitting required documentation to Meta and Google
Monitoring, analyzing, and optimizing digital performance
Automating workflows through proprietary AI and digital platforms

Core Services

Digital Marketing & Social Media Management
Meta & Google Business Verification Support
Page Setup, Optimization, and Compliance
Google Maps Analysis and Business Insights
AI-powered automation and monitoring tools
Digital strategy, reporting, and performance optimization

4. Scope of This Privacy Policy

This Privacy Policy governs how personal data is handled when you:

Visit LAOR DIGITAL websites or platforms
Contact us via forms, email, messaging apps, or social media
Request services, verifications, or consultations
Use LAOR DIGITAL AI tools, dashboards, and platforms
Connect Meta, Google, or other third-party accounts
Participate in campaigns, automation, or analytics services

5. Information We Collect

5.1 Personal Information

Full name
Email address
Phone number
Company or business name
Business registration or verification documents (when required)
Authorized access credentials for platforms (with consent)
Billing and payment information (where applicable)

5.2 Technical and Usage Information

IP address
Browser and device information
Operating system
Platform usage logs
Cookies, pixels, and tracking identifiers

5.3 Marketing, Advertising, and Platform Data

With explicit authorization, LAOR DIGITAL may access or process data from Meta, Google, and other platforms strictly for service delivery, verification, monitoring, and optimization purposes.

6. How We Use Information

LAOR DIGITAL uses personal data to:

Deliver requested services and digital tools
Support Meta and Google verification processes
Manage social media pages and business profiles
Analyze platform performance and insights
Operate AI tools and automation systems
Improve system security and reliability
Communicate service updates and support
Comply with legal, regulatory, and contractual obligations

7. AI Services, Digital Tools & Platforms

LAOR DIGITAL operates proprietary digital platforms and AI-powered tools including:

Digital Tools & Platforms

These platforms assist businesses with monitoring, automation, reporting, communication, and operational efficiency.

8. Cookies and Tracking Technologies

LAOR DIGITAL uses cookies and similar technologies to enhance user experience, analyze usage, improve platform performance, and support analytics and advertising services connected to Meta and Google.

9. Meta and Google Compliance

LAOR DIGITAL complies with:

Meta Business Tools Policies
Meta Data Protection Terms
Google Ads Policies
Google API Services User Data Policy

Data is accessed only with explicit authorization and used strictly for approved business purposes.

10. Third-Party Integrations and Data Sources

LAOR DIGITAL may integrate with third-party platforms including Google (Ads, Analytics, Maps, Business), Facebook, Instagram, LinkedIn, TikTok, YouTube, Telegram, Messenger, and other digital services as required for service delivery.

11. Data Sharing and Disclosure

LAOR DIGITAL does not sell personal data. Data is shared only:

With user authorization
With trusted service providers
When required by law or regulatory authorities

12. Data Security

LAOR DIGITAL implements appropriate technical and organizational safeguards to protect personal data. However, no system can guarantee absolute security.

13. Data Retention

Personal data is retained only as long as necessary for service delivery, contractual obligations, or legal compliance.

14. User Rights

Users may request access, correction, deletion, or withdrawal of consent in accordance with applicable Cambodian law.

15. Children’s Privacy

LAOR DIGITAL services are not intended for individuals under the age of 18.

16. Embedded Data Processing Agreement (DPA)

Clients act as Data Controllers, and LAOR DIGITAL acts as Data Processor. Data is processed solely for contracted services and never sold.

17. Embedded Terms of Service (TOS)

Use of LAOR DIGITAL services is subject to the applicable Terms and Conditions, which are incorporated by reference into this Privacy Policy.

18. Cross-Border Data Transfers

Data may be processed or stored outside Cambodia using secure cloud infrastructure with appropriate safeguards.

19. AI & Automated Decision-Making

AI systems support operational efficiency but do not replace human judgment. Outputs are not legal, medical, or financial advice.

20. Security Incident & Data Breach Response

LAOR DIGITAL will investigate security incidents, mitigate risks, and notify affected parties where legally required.

21. Client Responsibilities & Lawful Use

Clients are responsible for ensuring lawful consent, lawful content, and compliance with platform policies.

22. Marketing Communications & Consent Management

Users may receive service-related or marketing communications and may opt out at any time.

23. Compliance Alignment Statement

This Policy aligns with the laws of the Kingdom of Cambodia, Meta Platform Policies, and Google API Services User Data Policy.

24. Document Hierarchy & Legal Priority

In case of conflict, contractual agreements prevail over this Policy, and this Policy prevails over informal notices.

25. Accountability & Record Keeping

LAOR DIGITAL maintains records demonstrating compliance with this Policy and applicable laws.

26. Updates to This Privacy Policy

LAOR DIGITAL may update this Policy at any time. Continued use constitutes acceptance.

27. Data Minimization and Purpose Limitation

LAOR DIGITAL processes only data necessary for defined purposes and does not use data beyond authorized scope.

28. Accuracy and Data Quality

Reasonable steps are taken to maintain accurate data. Users must notify LAOR DIGITAL of required updates.

29. Confidentiality Obligations

All employees and contractors are bound by confidentiality obligations and access controls.

30. Training and Awareness

LAOR DIGITAL promotes internal training on data protection, security practices, and compliance obligations.

31. Risk Assessment and Impact Consideration

LAOR DIGITAL may conduct internal risk assessments to mitigate data processing risks.

32. Law Enforcement and Regulatory Disclosure

Data may be disclosed to authorities when legally required under Cambodian law.

33. Business Transfers and Corporate Changes

In case of merger or restructuring, personal data may be transferred subject to confidentiality safeguards.

34. Severability

If any provision is deemed invalid, remaining provisions remain in full effect.

35. Language and Interpretation

This Policy is drafted in English. The English version shall prevail.

36. Contact Information

LAOR DIGITAL
Hotline: (+855) 31 818 0818 / (+855) 76 818 0818
Telegram: 0318180818
Email: support@laordigital.com
Website: https://www.laordigital.com

Address: Laor Media, #185B, Street 183, Sangkat Tomnob Tek, Khan Boeng Keng Kang, Phnom Penh, Cambodia 12306

By accessing or using LAOR DIGITAL websites, platforms, or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.